Lucaryn placement bidding rules

Placement bidding promotes your existing advisor profile. Every advisor has one listing. Participation is optional, and advertising does not guarantee a chat, a booking or earnings.

Which customer activity qualifies?

1. A logged-in customer’s first click: a customer signed in to Lucaryn clicks your promoted profile from the advisor directory and has never clicked your profile before. That first eligible click can be charged even if the customer does not start a chat.
2. A new visitor who completes a chat: someone who was not logged in clicks your promoted profile, then registers and completes a paid chat with you. The anonymous click alone is free. Any qualifying bidding charge occurs only after the completed chat.

Both rules share the same one-charge limit. A customer who has already generated a bidding charge cannot generate a second one by registering again in the same account, returning later or completing another chat. Your own visits, advisor-account visits, reloads, repeat clicks and incomplete new-visitor chats do not qualify.

We use the customer’s Lucaryn account to enforce the limit. Anonymous attribution must remain available in the same browser when the visitor registers. An unverified or unattributed visit does not create a charge. An organic visit outside promoted directory placement is not charged.

How placement and click prices work

• Set one maximum bid per qualified customer click. Higher eligible maximum bids appear ahead of lower bids. Earlier saved bids break ties.
• You pay the next eligible lower bid plus $0.01, with a $0.20 minimum. The charge never exceeds your own maximum bid.
• Placement requires an active, approved public profile, an active campaign and sufficient funded balance. When funding or the remaining budget cannot cover your maximum bid, your paid placement stops qualifying.
• Bidding fees are Lucaryn advertising revenue. The 67% advisor / 33% Lucaryn reading split does not apply to advertising fees.

Budget and the $5 reserve

• Your campaign budget must cover at least three clicks at your maximum bid. A $1 maximum bid requires a budget of at least $3.
• Bids use actual money in your advisor balance, including available reading earnings or funds added by card. No borrowing or extra credit is created.
• $5 remains reserved while your advertising account is active. A $10 total balance therefore leaves $5 usable for a campaign. A $1 bid with a $3 budget requires at least $8 total: $3 budget plus $5 reserve.
• No click fee may take your balance below the $5 reserve or exceed the campaign’s remaining budget.

Add funds and follow your spending

1. Open Advisor balance & placement and choose Add funds by card.
2. Select an amount from $5 to $250 and complete Stripe’s secure payment page. Your balance increases only after the payment is verified.
3. Enter your maximum click bid and campaign budget, review these rules, then activate your funded placement.
4. Review your campaign spend and balance activity on the same page. You can pause placement to stop new bidding charges.

Card funding stays available for advertising. Available reading earnings above the reserve and active campaign budget can be queued for payout to your connected Stripe account. Funds already reserved for payout are not available to spend on bids.

Quit advertising or close your account

Choose Close advertising account & release balance on the balance page, or contact support@lucaryn.com when closing your Lucaryn account. New placement charges stop, the $5 reserve is released, and your remaining funded balance is queued for payout after outstanding charges are settled. The reserve is not a forfeited fee. Stripe processing, bank timing and unresolved payment issues can affect when funds reach your bank.

Open advisor balance & bidding → · Return to advisor studio