Advisor FAQ

No. You may list your own website and services without opting into Lucaryn chat. Chat onboarding applies only if you choose to offer Lucaryn chat.

Open your advisor dashboard, review your profile and links, save your rates if offering chat, and complete Stripe onboarding before accepting paid readings. Use your listing visibility control when your profile is ready.

There is no monthly fee for Lucaryn chat. Ordinary paid readings use the 67% advisor / 33% Lucaryn split.

Lucaryn is brand new and still growing. We cannot guarantee business or earnings. Paid advertising is planned as we grow. Keep your profile complete and your availability current, and give customers time to discover you.

Stripe securely collects required information. Eligible forms become available after Lucaryn configures and issues required filings. If tax outreach is enabled, Stripe may email you separately. You remain responsible for your taxes.

Use Advisor balance & placement and read the bidding rules. One eligible customer can generate only one placement charge for a particular advisor, ever. An active advertising balance keeps a $5 reserve; closing advertising releases it.

An advisor block applies only between that advisor and that customer. Abuse is prohibited on both sides. Contact support for a safety or account-wide concern.

The advisor sees a notice so they can keep private notes. The customer does not see that advisor-only notice. Restricted master records remain retained for payment and fraud issues.

Enable musical alerts in your monitor, then choose Taking chats. Each incoming request has 60 seconds to accept. Accept opens the reading room in a separate browser tab. After a reading ends, the next waiting customer rings as a fresh request that you must accept. Two consecutive unanswered, expired requests switch you offline and sign you out; sign back in and choose Taking chats when ready.

Open your own profile and find Your shareable Lucaryn button. Copy its live website embed code or permanent profile link. Website buttons show Available, Busy or Away and open your Lucaryn profile. Facebook uses the profile link rather than an embedded script.